Help center

FAQ

Clear answers to common buying and usage questions.

When are accounts delivered after payment?

After the payment provider notification is verified, the system automatically sends available account information. Normally no manual wait is needed.

Does a successful return page mean payment succeeded?

No. An order is considered paid only after server-side signature, amount and order checks pass.

Where can I view the delivery information?

Use the order link after payment, or search with the order number and verification details.

Can an account product be refunded?

Follow the product page and refund rules. Orders that have not been delivered and orders whose account information has been shown may be handled differently.